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Billing Information

Wayne State University Physician Group sends monthly statements to patients for services rendered. WSUPG offers many convenient ways for you to pay. You may pay your balance by mail with a check or credit card, or you may use the WSUPG secure online bill pay system by following the link below.

If you have questions regarding your bill, please feel free to call an account representative at 866-978-6333 (toll free). 

Business hours are Monday through Friday, 8:30 a.m. to 5 p.m., and Saturday from 9 a.m. to 2 p.m.

Online Bill Pay

Online bill pay is a free service offered by Wayne State University Physician Group that allows you to manage your bill payment online. It's easy, secure and simple to setup. With online bill pay you can pay your bill online, and view payment history via an easy-to-use interface.

You will need to reference your invoice number to log in. If you do not have your invoice number, please call the billing office at 248-581-5843.


Financial Counseling and Assistance

At Wayne State University Physician Group, we understand that the financial responsibilities associated with your care can be an added stress.

Our financial counselors provide patient assistance for everyone, with a special expertise for those who are experiencing financial hardship. Our team goes above and beyond by assessing the needs of each individual patient.

Our financial counselors can:

  • Provide on-site resources and patient education
  • Analyze insurance coverage and benefits
  • Screen patients for assistance program eligibility
  • Explain bills and assist in arranging payments
  • Provide assistance with completion and submission of a Medicaid or other insurance application
  • Arrange a payment plan and screen for funding sources
  • Refer patients to manufacturer drug programs

If you do not have insurance or your insurance does not cover all of the costs of your health care, there may be other options to assist you including payment plans, other coverage plans, charity care eligibility or Medicaid eligibility.

We also have information on community organizations that offer free or low cost services such as vision, dental and health screenings. Our financial counselors can even assist you in filling prescriptions and finding a physician that is right for you.

Individuals are required to schedule an appointment for financial counseling. For more information or to make an appointment, call 248-581-5840 or email financialcounselors@upgdocs.org.